Privacy Policy

We may collect contact and job-related information such as your name, phone number, email address, service address, preferred contact time, and the details you provide in an enquiry. We may also collect limited technical information from website analytics, including device, browser, and page-use information.

We use personal information to respond to enquiries, provide and manage electrical services, prepare quotes, communicate about bookings, improve our website and service delivery, meet legal obligations, and protect our business and customers.

We only send marketing communications where permitted by law. You can opt out of marketing emails at any time by using the unsubscribe option or contacting us.

We may disclose information to employees, licensed contractors, technology and communications providers, professional advisers, insurers, and government or regulatory bodies where reasonably necessary to provide services, operate our business, or comply with the law. We do not sell personal information.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. You may request access to, or correction of, personal information we hold about you by contacting us. We may need to verify your identity before responding.

For privacy questions, access requests, corrections, or complaints, email admin@jenelectrical.com.au or call 1300 JEN 000. We will investigate privacy concerns and respond within a reasonable time.